List Call Classification Options
Lists your company’s call reasons and dispositions, ordered by type and then position.
A call’s reason and disposition hold an option’s name. Options are company-defined,
and renaming or deleting one does not change calls already logged with it.
Authentication
x-api-keystring
API Key authentication via header
Query parameters
type
Only return options of this type. Omit to return both.
Allowed values:
Response
List of call classification options
id
Option identifier
type
Whether this option is a call reason or a call disposition
Allowed values:
name
The value stored on a call’s reason or disposition
position
Sort order within its type
description
Guidance on when to use this option. Coperniq AI also uses it when classifying calls.
Errors
400
Bad Request Error
401
Unauthorized Error
500
Internal Server Error
502
Bad Gateway Error