Get Work Order

Retrieve a specific work order by ID.

The lineItems property is returned only for service work orders on an account (parent project type ACCOUNT), and only when at least one line item exists. Otherwise the field is omitted from the JSON object.

Authentication

x-api-keystring
API Key authentication via header

Path parameters

work_order_idintegerRequired
Work order identifier

Response

Work order details
idintegerOptional
Work order identifier
uidintegerOptional
Unique work order number within the project
templateIdintegerOptional
Template identifier for the work order
createdAtstringOptionalformat: "date-time"
Creation timestamp
updatedAtstringOptionalformat: "date-time"
Last update timestamp
titlestringOptional
Work order title
descriptionstringOptional
Work order description
priorityintegerOptional
Priority level
startDatestring or nullOptionalformat: "date-time"
Scheduled start date
startDateAllDaybooleanOptional

Whether the start date is an all-day event

endDatestring or nullOptionalformat: "date-time"
Scheduled end date
endDateAllDaybooleanOptional

Whether the end date is an all-day event

completedAtstring or nullOptionalformat: "date-time"
Timestamp when the work order was completed
isActivebooleanOptional

Whether the work order is active (not archived)

isCompletedbooleanOptional
Whether the work order is completed
isFieldbooleanOptional
Whether the work order is a field task
labelslist of objectsOptional
Labels associated with the work order
projectobjectOptional
Project associated with the work order
assigneeobject or nullOptional
User assigned to the work order
collaboratorslist of objectsOptional
Additional users collaborating on the work order
visitsobjectOptional

Site visits associated with the work order (legacy shape)

statuseslist of objectsOptional
History of status changes and time spent in each status
statusobject or nullOptional
Current status of the work order
checklistlist of objectsOptional
Checklist items for the work order
workItemslist of objectsOptional

Work items linked to this work order via Blueprint workflow. Includes forms (FORM) and file requests (FILE_REQUEST). Returns [] when none are linked.

lineItemslist of objectsOptional

Present only for service work orders on an account (parent project type ACCOUNT), and only when at least one line item exists. Amounts are in dollars with cent precision. Replace via PUT /work-orders/{work_order_id}/line-items. Omitted from the response when not applicable or when there are no line items.

isArchivedbooleanOptionalDeprecated

Deprecated: use isActive instead. Kept for backward compatibility.

Errors

401
Unauthorized Error
404
Not Found Error