Release Notes

Deactivated users on GET /users

Updated: GET /users can include deactivated users

Records can still point to people who have since been deactivated, as owner, salesRep, projectManager, createdBy, assignee and so on. Add include_inactive=true to GET /users to return deactivated members alongside active ones, so you can resolve those ids to a name and email.

• include_inactive is false by default, so existing calls return the same members as before.
• Every user now includes isActive. It’s always true unless you pass include_inactive=true.
• Lookups by id or email honor include_inactive. A deactivated user is only found when you pass it.
• A value other than true or false, or a non-integer id, returns 400. Empty values (?id=) are ignored.
• Behavior change: a lookup by id or email that matches no user now returns 404 instead of 200 with an empty body. If your integration treats a missing user as a successful response, update its status handling.
• Behavior change: a lookup by id or email now returns the same fields as the list: id, firstName, lastName, email, phone, role and isActive. The internal companyUsersByUserId field is no longer returned; use role instead.

{ "id": 123, "firstName": "Jane", "lastName": "Doe", "email": "jane@example.com", "isActive": false }